Accessibility Monitoring

Ongoing Website Accessibility Monitoring

Accessibility is not a one-time project. Website updates, new content, software releases, and third-party components can introduce new accessibility barriers over time. Kaffeinated Kodemonkey combines automated accessibility monitoring with scheduled manual evaluations to help organizations maintain visibility into their websites' accessibility status.

Our monitoring service uses Pope Tech's web accessibility platform, powered by WAVE, to scan agreed website pages for detectable accessibility issues. The pages and scan frequency are configured for the selected service scope. Kaffeinated Kodemonkey complements automated monitoring with manual evaluations, reporting, and Proof of Compliance Certificate (POCC) documentation according to your selected service schedule.

Why Choose Ongoing Monitoring?

• Identify Potential Accessibility Regressions: Automated scans help flag detectable issues that may appear as website content, templates, and functionality change.
• Track and Prioritize Findings: Review scan results to identify potential problem areas, investigate findings, and organize remediation work.
• Combine Monitoring with Manual Evaluation: Scheduled manual evaluations using the DHS Trusted Tester Process complement automated scanning and assess applicable accessibility requirements that automated tools cannot fully evaluate.
• Maintain Supporting Documentation: Receive updated evaluation reports, supporting documentation, and POCC materials according to your selected quarterly or annual schedule.
• Manage Multiple Websites: Monitoring can support organizations and agencies responsible for overseeing multiple digital properties, subject to the selected plan and configured coverage.

Choose Your Evaluation Schedule

Both service schedules include automated monitoring of the pages configured for the service and scheduled manual accessibility evaluation. The primary difference is how often the manual evaluation and supporting documentation are updated. Scan coverage and frequency are established during scoping.

How Accessibility Monitoring Works

1. Configure Your Monitoring Scope

   Identify the websites, pages, and templates to be monitored. The monitored coverage and scan frequency are agreed during scoping based on the selected service plan and technical requirements.

2. Run Automated Accessibility Scans

   Pope Tech's WAVE-powered platform scans configured pages for detectable accessibility issues and provides results for review and follow-up.

3. Review Findings and Prioritize Remediation

   Review scan results to identify potential issues, determine which findings require investigation, and prioritize remediation work. Automated findings may require manual verification.

4. Perform Scheduled Manual Evaluations

   A DHS Certified Trusted Tester performs a manual evaluation using the DHS Trusted Tester Process within the agreed evaluation scope and according to the selected quarterly or annual schedule.

5. Update Reports and POCC Documentation

   Following each scheduled evaluation, applicable findings, supporting reports, and POCC documentation are updated to reflect that evaluation's methods, results, and documented scope.

Monitoring Supports Ongoing Accessibility

Automated monitoring and manual evaluation serve complementary purposes. Recurring scans help identify detectable issues between scheduled evaluations, while manual testing provides additional assessment of applicable accessibility requirements and user interactions.

Evaluation findings and POCC documentation reflect the scope, methods, and results of the applicable evaluation. Neither automated monitoring nor a scheduled evaluation guarantees that every accessibility barrier has been identified or that a website will remain conformant as it changes. Organizations should continue to address identified issues and reassess significant website changes.