Business Presence

Get the foundational services to ensure your business is up and running online.


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Business Presence

Pricing


Setup: $250

Monthly: +$190

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The killer combination for what your business needs to succeed.

Get insight into what the online community is saying about you—monitor customer reviews and get notifications whenever your business is mentioned on the web. Schedule posts on multiple social channels and generate a following for your business, all from a single interface. Finally, gather customer feedback and experiences to boost online star power and drive more business. The Business Presence is everything you need to get started.

G-Suites


Simplify how you work.

Use G Suite for business email, video conferencing, cloud storage, and file sharing. Get all the tools your team needs to collaborate and get more done. Used by millions of businesses across a variety of industries, G Suite makes working together a whole lot easier.

[Watch our Video]

With G Suite Basic, you have access to a professional office suite of:

  • Business email through Gmail: Get business email addresses with your company name (you@yourcompany). You can also create group email aliases such as sales@yourcompany.
  • Video and voice conferencing: Meet face to face with your team using easy-to-join HD video calls. Connect up to 25 people within or outside of your organization with a simple, shareable link.
  • Secure team messaging: Send direct or group messages with Hangouts Chat for easier team collaboration.
  • Shared calendars: Use shareable calendars to easily schedule meetings with teammates. Calendar integrates seamlessly with Gmail to respond events, Drive to attach files, and Hangouts to have video conferences.
  • Documents, spreadsheets and presentations: Create and edit text documents, robust spreadsheets, and beautiful presentations across devices. Share files with teammates and work in the same file at the same time. No more version control issues or emailing files back and forth.
  • 30GB Cloud storage: Use Drive to keep all your work files in one secure place with 30GB of cloud-based file storage per user. Access your files whenever you need them from your laptop, phone, or tablet.

FAQ

With G Suite, there are a number of additional business-grade services not included with Google’s free consumer apps. These services include custom business email @yourcompany, twice the amount of cloud storage across Gmail and Drive, 24/7 phone and email support, 99.9% guaranteed uptime on business email, interoperability with Microsoft Outlook, additional security options like two-step authentication and SSO, and administrative controls for user accounts.
No, G-Suite is a set of integrated apps that work together seamlessly. For instance, you can receive aci message in Gmail and instantly convert it into a Calendar event. When you make a comment in Docs, Sheets, or Slides collaborators automatically receive email alerts. With a single click, you can launch a Hangouts video meeting from your inbox or calendar. Using these tools together improves productivity and gives your business the most value.
Typically, one seat per employee at your organization is ideal. There is no limit to the number of seats you can purchase!

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WebsitePro


Host your website on a platform that’s fast, secure, and easy-to-use—it’s all possible when you combine Google Cloud Platform with WordPress.

  • World-class hosting with Google. Enjoy world-class and automated storage, speed, and security. Gain peace of mind knowing your site is hosted with the most trusted source on the internet—Google Cloud Platform.
  • Engaging reporting. Website Pro comes with a detailed reporting dashboard that highlights key performance metrics such as your page speed, number of website visitors, and more.
  • Robust CMS. WordPress is the number one Content Management System (CMS) in the world—powering over 60% of CMS based websites on the internet.
  • Built-in security. Website Pro performs automatic backups every day, allowing you to restore your site in one click. Plus, the included SSL certificate ensures your site provides the most secure connection to your visitors.

FAQ

WordPress is one of the most intuitive and powerful blogging and website content management system (CMS) available today. It takes care of all the background code and programming so people can focus on designing great looking websites. And it’s open source, which means people around the world are continuously improving it and adding awesome new features.
A domain name is like a street address, but for the Internet. A domain name is letters and numbers followed by an ending like (.com) or (.ca). It is also the URL customers enter to find your website.
If you use an existing domain to build a site with us, you will retain ownership of that domain.
Yes. You own your website and can export a copy at any time.
Everything you will need for a website is included in this cost—hosting, SSL certificates, *.websitepro.hosting domain, unlimited storage, migration plugin, unlimited backups, unlimited traffic, domain setup, and support. You can host any website for this price—there are no restrictions or limits.
There are no restrictions on plugins or themes—any plugin or theme can be added into Website Pro. Website Pro has its own migration, security, and backup tools, so we discourage using other plugins for these features.

Lisitng Presence


Get found. Generate traffic. Grow revenue.

Establish accurate business listings and appear in more places across the web. Packed with three powerful presence management tools—Listing Sync, Listing Distribution and My Listing—this is the most comprehensive business listing solution on the market.

[Watch Our Video]

  • Listing Sync: Quickly establish accurate business listings on dozens of reputable sites. Plus, sync to Google My Business, Facebook, and Twitter for no additional charge.
  • Listing Distribution: Build accurate business listings on the four major data aggregators—Factual, Acxiom, Infogroup, and Neustar Localeze. These aggregators are referenced by over 300 websites.
  • My Listing: Create a mobile-responsive business listing that is optimized for local search.
  • Google Insights: Understand how your business is performing on Google Search and Maps. Google Insights in Listing Builder provides a valuable glimpse into your customer's activities.

FAQ

A strong online presence is the first step toward success. Your customers and prospects need to be able to find you, both online and in the street. Ask yourself this, when was the last time you went out to eat at a new restaurant or planned to go see a new movie and did not look it up online first? Chances are, you did some research beforehand and it's extremely likely that your customers are doing the same. When customers and prospects look you up online, make sure they can find you and that the information they come across is correct.
For SEO, priority is given to good customer experience on mobile devices. Consumers will use mobile devices to find desired goods or services and will generally begin these searches with a category or brand search. For example, a brand search is “Joe’s Pizza in Denver” and a category search is “Pizza in Denver”. (Note: On a mobile device the “in Denver” often does not need to be explicit.) In the case of a category search, the user has intent to purchase something in a category but has not decided or does not care about the brand. In these searches, the user’s intent is generally heavily skewed toward proximity and location. So search engines generally deliver the closest locations and it is therefore important that location information is crawlable, is displayed on each page, and is in meta-data and keywords.

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Reputation Management


Today, the online reputation of your business is defined by your customers.

Reviews, accurate business information, and social media activity impact your reputation and whether a consumer decides to do business with you. You need a way to manage all of these factors in a scalable way. We can help!

Monitor what people are saying about you online and improve your visibility in local search. See how you stack up against the competition, stay in the know with automated alerts and get progress reports to see how your reputation has improved.

[Watch Our Video]

Take control of your online reputation today!

  • Manage your online reputation from one place: Compile reviews from dozens of sites so you can easily see what’s being said about your business online. Plus, use competitive benchmarking to see how you stack up to the competition.
  • Show up where people are looking: Improve your search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing.
  • Hear what customers are saying all over the web: Monitor when your business is mentioned in a variety of sources, including news sites, blogs and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis.
  • Stay informed with automated reports and alerts: Executive reports break down how your business is faring in online conversations and helps you understand what to do. Alerts are also sent every time new information is found.

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Customer Voice


Online reviews are critical to the success of a local business. In fact, nearly 90% of consumers say they’ll only consider using a business if they have an average rating of 3-5 stars. Smart business owners are getting serious about soliciting feedback, but asking customers for reviews can be time-consuming.

We offer a business tool that does the heavy lifting for you, so you can gather customer experiences to boost online star power and drive more business. Win the trust of new customers, collect valuable feedback, and show up where people are looking.

Unlock a powerful feedback tool that will have you seeing stars!

  • Use your happy customers to win new customers: Leverage the voice of your brand champions to improve online word-of-mouth. Invite existing customers to share their experiences online so new customers know they can trust you.
  • Collect feedback to better your business: Ensure you’re giving customers what they want and expect. Invite them to share their experiences and put their valuable feedback to work.
  • Build a targeted presence across popular review sites: Make sure your business reviews show up where your customers spend the most time. Focus on collecting feedback on the review sites that impact your business.
  • Help your business shine in local search: Maximize the SEO benefits of positive customer experiences. Gathering authentic reviews will help you show up in search so new customers can find you.
  • Reach customers wherever they are: Customer Voice gives you the flexibility to request reviews on the medium that works best for your customers—either text message or email.

FAQ

Consumers often search online for a local business with recent reviews and an average review rating of at least four stars. If a business doesn’t fall into that category, there’s a good chance they’re losing potential customers to competitors. To avoid losing sales, it’s important to continuously generate positive reviews while managing the negative ones.
For local businesses, having a steady stream of recent reviews is crucial. 73% of consumers say reviews written more than 3 months ago aren’t relevant anymore. Customers want to see reviews that relate to the business as it is today.

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Social Monitoring


[Watch our Video]

Social media is hard to do on your own. You need to come up with a nonstop stream of relevant content and engage with customers across all social channels, every single day.

We help by giving your business one place to stay social. Generate leads, schedule ready-to-publish content, and communicate with your followers all from one place. Finally, a tool that makes managing social media simple.

  • Post everywhere from one place: Publish and schedule posts for all your social accounts including Facebook, Instagram, Google My Business, Twitter, LinkedIn, and Google+.
  • Engage your followers: Connecting with your followers is simple. Respond to customers, share ready-to-post content, and build stronger social relationships with your followers.
  • Generate social leads: Discover new leads on Twitter and engage them with the click of a button!
  • Mobile-friendly: Use on any device, any time—this means you can post and respond in the moment, and never miss a beat.

FAQ

It's easy! By setting up a list of searches, you can find customers in your area and start an immediate conversation. Here are 3 easy steps. First, find words and phrases that relate to your products or services. If you’re a locksmith, try “locked keys in the car”. Next, respond to the relevant search results by starting a conversation or making the person an offer. And finally, seal the deal and fulfill your end of the bargain. The system will automatically record all conversations for future viewing.
Companies know that customer service is important, but a lot of businesses still haven’t formed a specific strategy for addressing online concerns and building social relationships. With 89% of U.S. consumers saying that they’ve gone to a competitor after a poor customer service experience, it’s clear that a business’s ability to listen to complaints and provide solutions is linked to its success.
Did you know that 90% of small businesses have Facebook pages, but that almost one-third of them have less than thirty-two fans? Building an engaged audience can be difficult, and for many local businesses, it’s the reason why they quit updating their pages long ago. In order to create a successful following on social media, every post needs to have value. This means posting timely, relevant, and engaging content.
  • Post calendar―Effectively manage and schedule posts using a convenient calendar view
  • Mobile-friendly—Fully mobile responsive so you can work how you want
  • Analytics—Rich engagement statistics on your social posts
  • Lead finder—Configure keyword searches and geo targeting to find and engage with your target audience
  • Ready-to-post content library—Use your favourite RSS feeds to discover great content to use in your social media marketing
  • All-in-one composer—Post to Facebook, Instagram, Twitter, Google My Business, Google+, and LinkedIn
  • Direct Instagram scheduling―Plan Instagram posts in advance and then sit back as they are published automatically
  • Google Posts support―Promote your clients’ upcoming events, make special announcements, share timely offers and more
  • Configurable notifications―Get notifications on new leads, customer replies and more
  • Customer engagement―Get an aggregate view of all customer posts and respond to them directly

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